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FAQ

We have a number of questions we are regularly asked. If you have any questions that are not covered below please feel free to contact us.

Caffeine is a naturally occurring component in tea, used to make the Arkadia Chai Teas.

Levels of caffeine typical of Arkadia Chai Teas, when consumed as prepared according to serving suggestions on the label are listed below:

  • Chai Tea Spice, Vanilla – Caffeine content per cup, 40mg

For information on the recommended daily intake of caffeine you should contact your health professional. Further information is also available on websites such as the Food Standards website

Arkadia Chai is made without the use of artificial colours.

Arkadia Chai is made without the use of artificial flavours.

Arkadia Chai Tea is blended with black instant tea and has more tea than its competitors of the same style and preparation method. As Arkadia Chai Tea does contain tea it is a source of flavonoid antioxidants. Tea antioxidants can be beneficial by helping the body to maintain its defence system.

All Arkadia products are made right here in Australia.

View our Availability section of the website to find out where you can buy Arkadia’s café indulgent range of products.

Contact Us today with a brief description of you and your company and one of our team members will come back to you shortly.

Like our Facebook page! This is a great way to stay up to date with all news, promotions, special offers, and interesting facts. Another great way is to frequently visit our News section of the website or subscribe to the Arkadia eNewsletter!

Arkadia products are packaged in a tin that effectively protects the product from light and air. However hot temperatures can affect the product. Try to store your product away from sunlight in an area such as a pantry and consume within 4 weeks of opening.

Independent supermarkets are the best place to try. The next option would be an online retailers through a Google search. If you are still having trouble finding the products, please contact our team and let them know which state you live in and they will happily pass on our distributors contact details to you to help you find your nearest stockist.

The Chai Spice is available in Pak N Save and Countdown stores. If you are still having trouble finding the products, please contact our team they will happily pass on our New Zealand distributors contact details to you to help you find your nearest stockist.

Unfortunately we do not currently have a vegan option for our Chai Spice. It contains sodium caseinate which is from milk. We have a Golden Turmeric latte available which is vegan.

We do not have our own retail store but our products are available through food service distributors and coffee roasters. To buy online, please visit http://www.liquorcraft.com.au/afa.asp?strKeyword=arkadia&idWebPage=33826&page=1&SubmitType=Search&x=0&y=0

Although we do not add any gluten containing ingredients to the chai, it is not certified as gluten free. There are gluten containing ingredients used in the same factory but not added in this product.